Equiloan

Great features

1. This is a product meant to meet developmental needs and is accessible within 48 hours.
2. Granted to customers whose employers have an Mou with the bank
3. It is a check-off arrangement effected on the staff pay slip
4. Maximum unsecured amount of up to Kshs.8.5 million
5. Maximum repayment period of up to 120 months
6. Insurance Refund applicable incase of a top up
7. Salary remittance not a requirement for some employers – Government employees

How to apply for Equiloan

• Visit your nearest Equity Bank branch
• Fill in and submit the loan application form to the bank
• The loan application is appraised.
• Upon approval an offer letter will be issued.
• Accepts the loan and returns offer letter and meet sanction conditions.
• The loan is disbursed.

What you require to sign up

• Pay slip
• Identification documents
• Employment letter for check off loans and Salary advance

Security

• MOU with employer
• Check-off repayment

Why you should sign up for this product

1. Preferential terms are offered, pegged on the employer having an MOU with Equity Bank Limited.
2. It’s a long-term facility, enabling the clients to spread repayments.
3. Payment is deducted from source on check off for ease of repayment or deducted from the customers’ accounts upon receipt of Salary.

Complaints Handling Process

• Lodge complaint at any of our branches, via call center, info@equitybank.co.ke or website: https://equitygroupholdings.com/ke/ We will record your feedback and issue you with a reference number.
• We will acknowledge you feedback within 48hours.
• If we cannot resolve the complaint immediately, we will advise on the next cause of action and when to expect feedback from us.
• We will endeavor to resolve the complaint within 7 working days. However, should we require more time to it, we will keep you updated with progress every 7 days until the complaint is resolved.
• Should the resolution not meet your satisfaction, feel free to get back to us with your concerns and we will review the issue and resolution and revert back to you.

Rights and Obligations

• T & Cs of loan facility are detailed on the offer letter.
• Customer data privacy policy is included in the offer letter.
• The rights and obligations of the borrower are detailed in the offer letter.