Maji Loan

Great features

• Get your loan through your mobile device
• Loans are available for 12 easy monthly Instalments
• The loans are only available for pre-approved products and paid directly to select Equity merchants/agents with Pay with Equity Tills.
• You can check your loan limit straight on your mobile phone

What you require to sign up

• To qualify for this loan you must have an active Equity bank account.
• An active Equitel Line or Equity Mobile If you do not have an account, open one up instantly by simply dialing *247# using your current number, then collect your Equitel line/sign up for equity mobile app from your nearest Equity branch.

Maji Loan Merchants

Maji Loan Terms & Conditions

Getting Started with Maji Loan

To access Maji Loan from your Equitel line:

• Select Equitel STK menu
• Select My money
• Select Eazzy loan
• Select Get Loan
• Choose Account
• Select other Loans
• Enter PIN
• Select Eazzy Maji
• Enter Merchant Code 
• Enter Amount to apply
• Enter repayment period
• Get confirmation message
• Merchant calls to schedule Tank delivery to home

To access Maji Loan from Equity Mobile/Eazzy banking App;

• Login to Eazzy Banking App
• Select request loan
• Choose account   
• Select Water tanks
• Enter Loan amount and period      
• Enter Merchant till number
• Confirm loan details & Accept T & Cs                   
• You will receive an SMS confirmation

Why you should sign up for this product

• You receive the loan instantly, saving you valuable time.
• It offers a flexible repayment period of up to 12 months.
• This loan facility is safe and secure.

Complaints Handling Process

• Lodge complaint at any of our branches, via call center, info@equitybank.co.ke or website: https://equitygroupholdings.com/ke/ We will record your feedback and issue you with a reference number.
• We will acknowledge you feedback within 48hours.
• If we cannot resolve the complaint immediately, we will advise on the next cause of action and when to expect feedback from us.
• We will endeavor to resolve the complaint within 7 working days. However, should we require more time to it, we will keep you updated with progress every 7 days until the complaint is resolved.
• Should the resolution not meet your satisfaction, feel free to get back to us with your concerns and we will review the issue and resolution and revert back to you.

Rights and Obligations

• T & Cs of loan facility are detailed on the offer letter.
• Customer data privacy policy is included in the offer letter.
• The rights and obligations of the borrower are detailed in the offer letter.