Mobile Banking

Great Features of the new Equity Mobile App

1. Open a Bank Account instantly
2. Manage Personal Finances
   • Self-registration for mobile banking services
   • View and Download Account statement
   • Send Money to own accounts
   • Send Money to other Equity Accounts
   • Send money to other banks real time
   • Send Money to Mobile wallets (Mpesa, Airtel Money, T-Kash)
   • Download Transaction receipt & Statements
   • Buy Airtime and data for Equitel, Safaricom, Airtel and Telkom lines
3. Pay bills
   • Pay your bills (Water,,DSTV,ZUKU, Kenya Power, School fees, Government services, Utilities etc)
   • Buy goods and services (Pay with Equity)
4. Managing your Card Services
   • Stop your card
   • Pay your credit card bills
5. Access Loan Services- Get a loan, Pay a loan, check limit & loan status

• With the new app, you enjoy

  • Enhanced security – The new app is very secure.
  • Convenience – Customers can access all digital financial services in one super platform.
  • Improved user experience – shorter customer journey, quick access to menus, self service functions• Real time Money Transfer- Transaction performed on the App are Realtime.
  • Self-service facilitation- The app offers self-services e.g., block your card
  • More detailed mini statement –Access an expanded mini statement with 20 transactions.
  • Ability filter transactions- Filter your statement and narrow down to a specific transaction using either: Date, Amount, Transaction type, Transaction Value
  • Expand individual transaction details –select a specific transaction on the mini statement expand to display more details e.g., beneficiary name, Number etc.
  • Statement downloads – Ability to instantly download your bank account statement.
  • Transaction receipts –download transaction receipts and share them with their beneficiaries as payment evidence e.g., payment to a school, rent and others.
  • Ability to top-up a card – load a pre-paid card directly from their bank account.

• Getting started with Equity Mobile App

  1. Download the Equity Mobile Application from Play store or App store.
  2. For active customers:
     • Download the app & click register.
     • Log in with your Eazzybanking App credentials.
     • You will immediately be required to update your password details - A prompt on how to update your log in credentials will appear on the screen to guide you.
  3. For inactive or dormant customers:
     • Download the app & click register.
     • Select “Already an Equity Bank Member”
     • Fill in the details & complete the registration process.
  4. New to bank customers
     • Download the app & click register.
     • Create your profile & open an account.

Why you should use USSD *247#

1. Easy to register & access. Simply dial *247 #.
2. Freedom to access mobile banking services from the Telco of your choice.
3. Enhanced and easy customer experience/ journey
4. Access a wide array of banking services
5. Doesn’t need data to access.
6. Affordable: at Kshs 1 per session

Getting started with USSD *247#

Customers can self on board the service by simply dialing *247# and following the prompts.

• Great features of *247#

  • Account Management – view your account and statements
  • Buy airtime for your line or other numbers
  • Send money to your own Equity account, other Equity accounts, other banks or mobile wallet.
  • Paybill to your favorite or popular billers
  • Buy goods and services
  • Apply for and manage your loans easily
  • Buy Equitel bundles
  • Withdraw cash from Agent or ATM
  • Customize your SIM STK settings

Equiel Features

1. My Money Services-Manage your money and banking services with incredible ease directly from your mobile phone.
   • Send money -Send Money to other Mobile Wallets, send money to an Equity account or other banks, withdraw Cash from an Agent or ATM
   • Loans -Apply for an Eazzy Loan, Eazzy Loan plus or Simu Loan, Check your loan limit.
   • Pay with Equity: Pay bills, Pay for goods and services.
   • Insurance – Access Riziki insurance cover
2. My phone Services. - You can call, text and browse the internet using your Equitel line.
   • Make & receive calls.
   • Purchase Airtime and bundles
   • Borrow Airtime
   • Share Airtime
   • Equitel self service
3. My Life -Access informative content right on your phone. We work with industry experts to ensure you can access a variety of up-to-date content intended to broaden your knowledge to address your everyday needs and therefore boost the quality of life.
   • Agriculture
   • Education & Learning
   • Energy & Environment
   • Entrepreneurship & jobs
   • Grow your money.
   • Healthy living
   • News & entertainment

• Why choose Equitel

  • Freedom, choice and control of your money and phone.
  • Simply your bank on your phone

• Getting started with Equitel STK

  Get an Equitel line from any Equity branch near you and register. Afterwards click on the SIM TOOL KIT menu select and enjoy the service.