WorldRemit
WorldRemit is a leading global payments company, that offers a safe, fast, and affordable money transfer service. Through WorldRemit, you can send money from over 150 countries.
To send money to your loved ones in Kenya, visit the World remit website or download the Mobile app. Select the payout option (cash pickup, Bank Deposit or Mobile Money). Key in the receiver’s details as prompted.
To receive money via WorldRemit from abroad, request for the transaction reference number from the sender and visit any Equity Bank Branch to collect the cash. You will need to provide the reference number and valid identification documents. Funds may also be credited directly to your Bank account.
For more details and transaction process, visit https://www.worldremit.com/en/kenya
Benefits
- Service easily accessible to senders via an APP. Senders are not required to visit a physical location to send money.
- Speed of delivery: Service allows instant transfers to mobile wallets, Equity Bank accounts and same day delivery to other Banks in Kenya.
Charges
- Beneficiaries are not charged to receive funds
Complaints Handling:
- Receiver contacts the sender. The sender in turn contact’s the WorldRemit customer Support team.
- If the issue requires resolution in collaboration with the Bank, the WorldRemit customer support team contacts Equity Bank partner support team via MoneyTransfer@equitybank.co.ke for resolution.
